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02Mar

Discover … Crowdsourcing!

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David - 09/03/2007

Excellent idea, and way to look at the concept of « Customer Satisfaction », or « listen to the Voice Of the Customer »!
It looks like a very dynamic way to see business.

For me, one of the most powerful tools to get customer advise is… listen to him, and link that to common sense!!!

However, I would be curious to see if some tools/more detailed techniques are existing on this subject.

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barthox - 09/03/2007

David => what do you mean by « tools/detailed techniques »? On what subject; crowdsourcing or VOC?

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